Artificial Intelligence and digital transformation are opening up new possibilities for commercial aviation, from personalising the passenger experience to forecasting operational disruption. But the modernisation of a highly regulated sector demands changes that go far beyond technology, argue two executives from Hitit, a Turkish provider of technology solutions for the aviation industry, in an interview with Euronews during the World Aviation Festival (source in Portuguese), in Lisbon.
For Aras Kubilay, who is responsible for industry engagement and business development at Hitit (source in Portuguese), aviation is facing a structural shift in the way it manages its digital systems. The challenge is to modernise the infrastructure underpinning day-to-day operations without compromising flight continuity and passenger satisfaction.
“Airlines are extremely complex businesses and they operate continuously, 24 hours a day, seven days a week,” he said. That means they cannot simply shut down operations for several days to replace their core IT systems.